.help-hero{min-height:560px;height:66vh;max-height:650px;position:relative;color:#fff;display:flex;align-items:center;overflow:hidden}.help-hero .hero-media{position:absolute;inset:0;background-image:url('../imagens/banner.webp');background-size:cover;background-position:center}.help-hero .hero-content{padding-top:65px}.help-hero h1{font-family:Montserrat,sans-serif;font-size:clamp(52px,6vw,84px);line-height:.94;letter-spacing:-4.5px;margin:0 0 22px}.help-hero h1 em{font-style:normal;color:var(--lime)}.help-hero p{max-width:690px;color:rgba(255,255,255,.82);line-height:1.7}.help-hero .hero-actions{margin-top:28px}
.help-page{background:#f5f6f3;padding:105px 0}.support-section{padding:95px 0;background:#fff}.support-section.alt{background:#f5f6f3}.support-section.dark{background:#0f1712;color:#fff}.support-heading{display:grid;grid-template-columns:.8fr 1.2fr;gap:70px;align-items:start;margin-bottom:48px}.support-heading h2,.help-intro h2{font-family:Montserrat,sans-serif;font-size:clamp(40px,5vw,64px);line-height:1;letter-spacing:-3px;margin:11px 0 18px}.support-heading p,.help-intro p{color:var(--muted);line-height:1.75;max-width:720px}.dark .support-heading p{color:rgba(255,255,255,.62)}.dark .eyebrow{color:var(--lime)}
.metric-grid{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid var(--line);border-radius:22px;overflow:hidden;background:#fff}.metric-card{padding:30px 25px;min-height:210px;border-right:1px solid var(--line);display:flex;flex-direction:column;justify-content:space-between}.metric-card:last-child{border-right:0}.metric-card strong{font-family:Montserrat,sans-serif;font-size:44px;letter-spacing:-2px;color:var(--green)}.metric-card h3{font-size:14px;margin:14px 0 6px}.metric-card p{font-size:11px;line-height:1.55;color:var(--muted);margin:0}
.steps-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.step-card{min-height:285px;padding:28px;border:1px solid rgba(255,255,255,.11);border-radius:18px;background:rgba(255,255,255,.035);display:flex;flex-direction:column;transition:.3s}.step-card:hover{transform:translateY(-5px);background:rgba(185,216,43,.07);border-color:rgba(185,216,43,.28)}.step-card>span{font-size:10px;color:var(--lime);letter-spacing:1.5px;font-weight:800}.step-card h3{font-size:20px;margin:auto 0 11px}.step-card p{font-size:12px;line-height:1.65;color:rgba(255,255,255,.58);margin:0}
.avoid-list{display:grid;grid-template-columns:1fr 1fr;gap:12px}.avoid-item{display:flex;gap:16px;align-items:flex-start;background:#fff;border:1px solid var(--line);border-radius:16px;padding:22px}.avoid-item b{display:grid;place-items:center;flex:0 0 32px;height:32px;border-radius:50%;background:#f0f3eb;color:var(--green)}.avoid-item span{font-size:13px;line-height:1.55;font-weight:700}
.download-panel{background:var(--green);color:#fff;border-radius:24px;padding:38px;display:flex;align-items:center;justify-content:space-between;gap:35px}.download-panel .eyebrow{color:var(--lime)}.download-panel h2{font-family:Montserrat,sans-serif;font-size:32px;letter-spacing:-1.5px;margin:8px 0}.download-panel p{color:rgba(255,255,255,.68);max-width:650px;margin:0}.download-panel .btn{background:#fff;color:var(--ink);white-space:nowrap}
.faq-toolbar{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin:0 0 26px}.faq-search{flex:1 1 420px;position:relative}.faq-search input{width:100%;height:54px;border:1px solid var(--line);border-radius:999px;padding:0 22px;background:#fff;font:inherit;outline:none}.faq-filters{display:flex;gap:8px;flex-wrap:wrap}.faq-filter{border:1px solid var(--line);background:#fff;border-radius:999px;padding:11px 15px;font:inherit;font-size:11px;font-weight:800;cursor:pointer}.faq-filter.active{background:var(--green);color:#fff;border-color:var(--green)}.faq-list{background:#fff;border-radius:20px;border:1px solid var(--line);overflow:hidden}.faq-item{border-bottom:1px solid var(--line)}.faq-item:last-child{border-bottom:0}.faq-item summary{cursor:pointer;list-style:none;padding:23px 28px;font-size:14px;font-weight:800;display:flex;justify-content:space-between;gap:20px}.faq-item summary::-webkit-details-marker{display:none}.faq-item summary:after{content:'+';color:var(--green);font-size:22px;line-height:1}.faq-item[open] summary:after{content:'−'}.faq-item p{padding:0 28px 24px;color:var(--muted);line-height:1.7;margin:0;max-width:900px;font-size:13px}.faq-empty{display:none;text-align:center;padding:35px;color:var(--muted)}
.document-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.document-card{background:#fff;border:1px solid var(--line);border-radius:20px;padding:28px;min-height:310px;display:flex;flex-direction:column;transition:.3s}.document-card:hover{transform:translateY(-6px);box-shadow:var(--shadow)}.doc-top{display:flex;justify-content:space-between;gap:20px;align-items:flex-start}.doc-icon{font-size:30px;color:var(--green)}.doc-status{font-size:9px;letter-spacing:1.2px;font-weight:800;color:var(--green);background:#eef3eb;border-radius:999px;padding:7px 10px}.document-card small{display:block;font-size:9px;letter-spacing:1.3px;color:var(--green);font-weight:800;margin-top:42px}.document-card h3{font-size:22px;margin:8px 0 10px}.document-card p{font-size:12px;line-height:1.65;color:var(--muted)}.document-card .doc-link{margin-top:auto;display:flex;justify-content:space-between;align-items:center;border-top:1px solid var(--line);padding-top:17px;font-size:11px;font-weight:800;color:var(--green)}
.warranty-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.warranty-card{border:1px solid rgba(255,255,255,.12);border-radius:18px;padding:28px;background:rgba(255,255,255,.04)}.warranty-card strong{display:block;color:var(--lime);font-family:Montserrat,sans-serif;font-size:38px;letter-spacing:-2px}.warranty-card h3{font-size:16px;margin:12px 0 8px}.warranty-card p{font-size:11px;line-height:1.6;color:rgba(255,255,255,.6)}
.support-note{margin-top:22px;font-size:11px;line-height:1.65;color:var(--muted)}.dark .support-note{color:rgba(255,255,255,.5)}
@media(max-width:900px){.help-hero{min-height:580px;height:68vh}.support-heading{grid-template-columns:1fr;gap:20px}.metric-grid{grid-template-columns:1fr 1fr}.metric-card:nth-child(2){border-right:0}.metric-card:nth-child(-n+2){border-bottom:1px solid var(--line)}.steps-grid{grid-template-columns:1fr 1fr}.avoid-list{grid-template-columns:1fr}.document-grid,.warranty-grid{grid-template-columns:1fr}.download-panel{flex-direction:column;align-items:flex-start}}
@media(max-width:600px){.help-hero{min-height:600px;height:auto}.help-hero h1{font-size:45px;letter-spacing:-3px}.help-page,.support-section{padding:75px 0}.support-heading h2,.help-intro h2{font-size:39px;letter-spacing:-2px}.metric-grid{grid-template-columns:1fr}.metric-card{border-right:0!important;border-bottom:1px solid var(--line)!important;min-height:175px}.metric-card:last-child{border-bottom:0!important}.steps-grid{grid-template-columns:1fr}.step-card{min-height:235px}.download-panel{padding:28px 22px}.faq-item summary{padding:20px;font-size:13px}.faq-item p{padding:0 20px 20px}.faq-filters{width:100%}.faq-filter{flex:1 1 auto}}

/* FAQ SEO / navegação interna */
.faq-toolbar{gap:18px}
.faq-filters{display:flex;flex-wrap:wrap;gap:8px}
.faq-related{margin-top:34px;padding:28px;border:1px solid rgba(16,23,19,.10);border-radius:22px;background:#fff}
.faq-related-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-top:16px}
.faq-related-grid a{display:flex;flex-direction:column;gap:8px;padding:20px;border-radius:16px;background:#f4f6f1;border:1px solid rgba(16,23,19,.08);transition:.25s}
.faq-related-grid a:hover{transform:translateY(-3px);border-color:rgba(23,107,58,.24)}
.faq-related-grid strong{font-size:13px}
.faq-related-grid span{font-size:11px;line-height:1.5;color:var(--muted)}
.faq-item p a{color:var(--green);font-weight:800;text-decoration:underline;text-underline-offset:3px}
@media(max-width:800px){.faq-related-grid{grid-template-columns:1fr}}


/* MANUAL VIDEO 20260821 */
.manual-video-section{overflow:hidden}
.manual-video-wrap{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(280px,.65fr);gap:34px;align-items:center;background:#101713;border-radius:24px;padding:22px;color:#fff}
.manual-video-frame{position:relative;aspect-ratio:16/9;border-radius:16px;overflow:hidden;background:#050806;box-shadow:0 18px 50px rgba(0,0,0,.22)}
.manual-video-frame iframe{position:absolute;inset:0;width:100%;height:100%;border:0}
.manual-video-copy{padding:16px 18px 16px 4px}
.manual-video-copy small{display:block;color:var(--lime);font-size:10px;font-weight:800;letter-spacing:1.6px;margin-bottom:12px}
.manual-video-copy h3{font-family:Montserrat,sans-serif;font-size:clamp(24px,3vw,36px);line-height:1.05;letter-spacing:-1.5px;margin:0 0 16px}
.manual-video-copy p{color:rgba(255,255,255,.67);font-size:13px;line-height:1.7;margin-bottom:8px}
.manual-video-copy .text-link{color:var(--lime);border-bottom-color:rgba(185,216,43,.35)}
@media(max-width:850px){.manual-video-wrap{grid-template-columns:1fr}.manual-video-copy{padding:8px 6px 10px}}